Privacy Policy

Privacy Policy

Blue Cat Merchandising values your privacy. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect and store information that you provide voluntarily when you:

• Contact us via email.
• Request quotes or place orders.
• Subscribe to our mailing list or make enquiries through our contact forms.

This may include:

• Name and contact information.
• Company or business name.
• Email address and phone number.
• Delivery and billing addresses.
• Details relevant to your order.

2. How We Use Your Information

We use your information to:

• Provide quotes and respond to enquiries.
• Process orders and manage delivery of products.
• Send order confirmations and updates.
• Communicate about product offerings, lead times, or promotions (if you’ve opted in).

We do not sell, trade, or rent your information to third parties.

3. Third-Party Services

We may use trusted third-party providers (e.g. courier services, graphic designers, invoicing platforms) to help fulfil your order. These third parties are bound to confidentiality and data protection obligations.

4. Data Storage and Security

Your data is stored securely and only accessible to authorised personnel. We take reasonable steps to protect personal data from loss, misuse, or unauthorised access.

5. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Ask for corrections to inaccurate data.
• Request deletion of your data, subject to record-keeping obligations.

6. Cookies & Website Data

Our website may use cookies or analytics tools to improve functionality and track usage data (e.g., pages visited, device type). This data is anonymised and used to help us improve the site experience.

7. Contact Us

If you have any questions or concerns about your privacy, or wish to update your details, please contact us at: info@bcmerch.com.au